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Summary: 

Responsible for overseeing and administering the day-to-day operations in the housekeeping, conversion and building maintenance departments for the Santander Arena and Santander Performing Arts Center. 

 Oversee all aspects of operations including event preparation and services, housekeeping, setups and changeovers, crowd and risk management, fire & life safety and OSHA compliance.
Works with Director of Operations in the development and implementation of operational/departmental procedures.
Provide daily building inspections to ensure policy compliance, quality control.
Administers preventive maintenance and work order programs.
Schedule, lead and advise part time conversion and housekeeping staff.
Meet with appropriate staff to outline work that must be done for the day/week.
Approve all hours worked for housekeeping and setup departments on a timely basis.
Prepare work schedules and assures adequate coverage for department and specific events.
Ensures that all operations equipment is maintained correctly.
Has knowledge of sense of timing as to what activities should be taking place within a time frame to accomplish necessary tasks to ensure a successful event.
Implement and train all employees on the operating procedures, preventative maintenance schedules, emergency plans, and safety/risk management policies that conform to the ASM Global standards and best practices.
Maintain equipment and supply inventory.
All other duties as assigned.

Job Summary